Privacy Policy
Reynaers Group takes your privacy to heart and therefore takes appropriate measures to protect your privacy in accordance with the European Regulation on the protection of natural persons with regard to the processing of personal data (also known as Global Data Protection Regulation).
This privacy policy applies to www.reynaersgroup.com.
Which personal data do we collect?
When you visit our website, subscribe to a newsletter or otherwise provide us with personal data about yourself, we may collect and process the following personal data:
• First name
• Name
• Address
• (Mobile) phone number
• Gender
• Date of birth
• Company
• Job title
• CV
• Spoken language
• Email address
• IP-address
For which purposes do we process your personal data?
We use your personal data to answer your request or to support and enhance our relationship with you, for example to share relevant information and news such as:
• Product related information and news
Such as news about our latest product launches or important technical updates.
• Project related information and news
Inspiring content and news about our latest project realisations and monthly showcase projects.
• Service related information and news
Information about provided services and support.
• Company information and news
Information or news about changes and updates within our company or our services.
• Events and awards
News about our presence on local trade fairs and events, as well as means to register or participate in these events.
• Job application status
To contact you regarding the status of your application for an open vacancy.
• Offerings and promotions
Thus, your personal data can be used:
• For direct marketing purposes as listed above
• For the management of our website
• For the management of events
• For our customer portal administration
• To manage your subscription to our customer portal
• To improve our services and the content of our website
• To personalize the services and advertisements
• For the promotion of our products and services
• In order to comply with legislation and regulations
We may use your personal data for new purposes that are not yet provided for in this 'Privacy Policy'.
In that case, we will contact you before using your personal data for these new purposes, to inform you of the changes to our rules for the protection of privacy and to give you the option to agree or decline.
How do we collect information?
We collect personal data when you fill in one of our webforms on our website or by using cookies:
• Contact forms
• Vacancies/career forms
• Event subscribe forms
• Newsletter subscribe forms
• Project submission forms
• Customer portal registration
• Email or callback requests
• Project enquiry/quotation forms
• Training request forms
• Information request forms
• Other general webforms
• Cookies
Do we share or sell your personal data to third parties?
We do not sell your personal data. We only share your personal data outside Reynaers Group with your consent, as required by law, or with companies that help Reynaers Group fulfill its obligations with you, and then, only with partners who share Reynaers Group’s commitment to protecting your privacy and personal data.
How long do we retain your information?
We only retain your information for as long as you allow us to, or for the duration of its specific purpose. At any time, you have the option to modify your preferences or unsubscribe from direct marketing using the links within the emails you receive.
Which rights do you have in relation to your personal data?
• Right to be informed
You have the right to be informed about which personal data we collect about you.
• Right of access
You have the right to access the personal data we collected about you.
• Right to rectification
You have the right to request a correction or alteration to your personal data.
• Right to erasure
You have the right to have all your personal data erased from our databases.
• Right to data portability
You have the right to request a move, copy or transfer of your personal data.
• Right to object
You have the right to object to any further processing of your personal data.
At any time you may contact Reynaers Group with any questions or concerns you may have with respect to this privacy policy. Also if you wish to exercise one of the above rights, you can send an e-mail to privacy@reynaers.com explaining your request. If you wish to excercise your right to erasure or right to be forgotten, fill out this form and confirm your request by clicking the link sent to your email address.
Cookies and analytics data
Any information we automatically collect is that related to your use of the website. This information is anonymous and is gathered through our servers’ log files. These log files record generic information, such as the number of visits our website receives, the types of browsers used and the number and types of files downloaded, but never personal information. This log file information allows us to create better content aimed at your preferences. Some of our pages use a feature of your browser called a “cookie”. Cookies, by themselves, are not able to extract any personal information from you. Such a cookie automatically identifies your computer – but not you – to our servers when you visit our site. Unless you specifically tell us, Reynaers Group will never know who you are, even though we may assign your computer a cookie. Also, the website can only read cookies created by the website. The website uses third-party analytics cookies.
Cookies amongst others allow us to personalize the website for you and to provide you with information that fits your needs and desires. For instance, once you choose a language and visitor type, a cookie is written to your computer so that you will not need to make that choice in the future again. When you download documents or files from our customer portal, a cookie is written to your computer so that you can be informed about updated versions of these files.
More information about the usage of cookies on www.reynaersgroup.com.
Contact us in case of questions
Reynaers Group knows that your privacy is very important to you. We welcome questions and comments regarding this privacy policy, so feel free to contact us at privacy@reynaers.com. If you remain unsatisfied with our response, you are free to file a complaint with the competent data protection authority (www.privacycommission.be). Because technologies on the internet change so quickly, Reynaers Group reserves the right to modify its privacy policy from time to time. By using this website, you agree to the terms and conditions of this privacy policy.